Call transcription
The VOXA AI button opens a window with transcript text, player, search, and processing status.
Widget for kommo
VOXA AI turns calls into text and helps review sales conversations faster
The widget shows call transcripts, runs AI analysis with your templates, adds AI tags, and saves important results to fields or notes in kommo entities.
- Manual and automatic transcription launch
- AI templates for summaries, qualification, and evaluation
- Call history, processing cost, and balance in billing
00:00 / 00:34
Manager
Good afternoon. Is it convenient to discuss moving the presentation?
Client
Yes, but I need the new time confirmed before the end of the day.
Manager
I will check the schedule and come back with confirmation.
Call summary
The client confirmed interest in the presentation but asked for an exact time and confirmation before the end of the day.
- Objection: the schedule is not confirmed yet.
- Next step: the manager checks availability and sends the final time.
↻
□
Analytics and evaluation
Qualification
Voice AI trigger test
Competitor mentioned
Ready to proceed
Confirm today
14 sec
to first output
+38%
faster call review
Why VOXA AI
Managers see the key points without listening to the full recording
VOXA AI keeps the conversation, transcript, AI analysis, and processing expenses in one place. Teams understand what the client said, what was agreed, and which leads need attention.
Features
What the widget already supports
AI templates
Create templates for summaries, qualification, evaluation, next steps, or your own analysis task.
Automatic launch
Transcription and AI analysis can start automatically after matching incoming or outgoing calls.
AI tags
The widget marks calls with tags based on the rules configured in settings.
Save results
Analysis output can be saved to a selected field or added as a note to kommo entities.
History and billing
Settings show processed calls, models, operations, balance, and the cost of processing.
Workflow
From call to ready-to-use output
A call appears in a lead
VOXA AI detects calls in leads, contacts, or company records and shows the launch button.
Transcription starts
The user launches processing manually or uses automatic processing rules.
AI analyzes the text
Templates run with the selected model and return output in a readable format.
The result stays in the system
The team sees the transcript, tags, summary, saved fields, notes, and billing history.
Interface
The widget fits into the daily sales workflow
VOXA AI works inside the usual process: a button near the call, a modal window with transcription, settings tabs, call history, and billing in one familiar rhythm.
All
All call types
All employees
| Call date | Call | Duration | Cost |
|---|---|---|---|
| 19.05.2026 | Incoming call #135989857 Competitor mentioned |
01:49 | 0.33 ₽ |
| 18.05.2026 | Incoming call #135989777 Ready to proceed |
01:49 | 0.27 ₽ |
| 18.05.2026 | Outgoing call #135989689 Call summary |
01:49 | 0.24 ₽ |
Pricing
Payment depends on actual processing
Whisper
from 0.54 ₽ per minute
This is the starting transcription cost. The final amount in VOXA AI billing depends on the selected provider, call duration, AI templates, token usage, and the service coefficient configured by the operator.
If a model does not have a confirmed fixed price, the widget does not show it as a final tariff in advance. Exact charges are shown in billing after processing.
FAQ
Short answers to important details
Can analysis be started manually only?
Yes. Automatic processing can be disabled, and VOXA AI can be launched only for selected calls.
Can we choose which calls to process?
Yes. Settings include filters by call direction, duration, and employees.
Can AI output be saved to a field?
Yes. For each template, the result can be written to a field or added as a note.
Does VOXA AI permanently store audio recordings?
No. Audio is used for processing and is not stored as a permanent source file in the service.
glucose x VOXA AI
See how VOXA AI works with your calls
Request a demo, and the glucose team will help review your scenario, settings, and processing cost.